1800 vs 1300 – The Better Pick for Your Business Phone Number?

When it comes to selecting an inbound number for your business, the decision often revolves around two popular choices: 1800  number or 1300 number. Both options have distinct features and advantages tailored to different business needs. 

To make an informed choice for your business phone system, it is crucial to understand not just their differences but also the unique benefits each brings to the table. These numbers are more than mere contact points—they serve as tools that can significantly enhance your business communication and brand presence.

In this blog, we delve deep into understanding what an 1800 number and a 1300 number are, the benefits of each, and how to get them. 

What is 1800 Numbers?

The inbound 1800 numbers, also known as Toll-Free or Free Call numbers, are structured in a way that the caller incurs no charges when dialling from landlines and most mobiles. Opting for 1800 numbers is an excellent choice for businesses aiming to provide a cost-free means for customers to reach them, enhancing the overall customer experience.

Benefits of 1800 Numbers

Cost-Free for Customers: 1800 business numbers encourage calls from potential customers, as they eliminate concerns about call charges.

National Presence: These numbers are not tied to a specific geographic location, giving your growing business a nationwide reach.

Marketing Effectiveness: 1800 numbers can amplify the impact of marketing campaigns by removing geographical and cost barriers for customers.

Feature-Rich Without the Hefty Price Tag: Offering multiple call routing options and the capacity to manage numerous calls simultaneously, 1800 numbers provide the features and flexibility of high-end phone systems without the associated costs.

How to Get 1800 Numbers

Obtaining an 1800 number for your business is a straightforward process. SIP Solutions offer the option to acquire a Toll-Free number. 

What is 1300 Numbers?

In essence, 1300 numbers are considered “local call” numbers. The call cost to a 1300 number is shared between the caller and the business, making them advantageous for companies that receive a high volume of local calls. These numbers come with advanced call routing options, detailed reporting, alerts for missed calls, and features programmed for specific times of the day, providing a significant edge over standard phone numbers.

Benefits of 1300 Numbers

Relocating Your Business With A 1300 Number: A significant benefit of a 1300 number for business is its portability. These numbers are not tied to a specific location, allowing businesses to move anywhere in Australia or globally without changing their established customer contact point.

Simplifying Technology With 1300 Numbers: Contrary to common misconceptions, using a 1300 number doesn’t require complex equipment. The setup can be as simple as having individuals with home phones available at different times of the day, managed efficiently by an Inbound Number Platform.

How to Get 1300 Numbers

Getting a 1300 number for business is a seamless process. SIP Solutions offer these inbound numbers along with advanced communication systems tailored to your business needs.

1800 vs 1300 Numbers: Which is the Right Choice?

Choosing between 1800 and 1300 numbers ultimately depends on your business model and customer base.

For Local Businesses: If most of your customer interactions are local, a 1300 number might be more cost-effective, especially if the first few minutes of the call are free.

For National Reach: If your business aims to attract customers from across Australia, an 1800 number with free calls for customers might be more appealing.

Brand Image Considerations: Consider getting a vanity business phone number that suits your brand image. When deciding between 1800 and 1300, see which option can provide the best vanity phone number.

Take The Next Step With SIP Solutions

Whether you lean towards a 1300 number for its flexibility or an 1800 number for its toll-free advantage, SIP Solutions is your trusted guide. We understand the importance of choosing the right inbound number for your business, and our specialists are ready to offer the best advice and support.

Beyond providing a fair deal on either 1800 or 1300 number cost for your business phone system, we offer customised solutions tailored to your unique communication needs in Australia. With us by your side, you get the functionality of advanced communication systems without the hefty price tag. 

Make the right choice for your business with SIP Solutions. Contact us today for assistance