A PBX phone system revolutionised how internal communications occurred within an organisation. And now, with the advent of technology, PBX (or Private Branch Exchange) systems have moved on to cloud-based or virtual platforms. Using a hosted PBX server to set up your business phone system is a cost-effective, reliable, more accessible, and `easily integrable option compared to traditional phone lines.
At SIP Solutions, we provide advanced solutions for PBX phone systems in Australia tailored to meet your organisation’s needs. We come up with customisable and scalable solutions that match the size of your business and meet your organisational requirements.
The traditional PBX phone system was much like a mini telephone exchange connected to all the telephone handsets in an office. All devices were connected to the same line, which made them part of the internal telephone network at the office. This allowed employees to make and receive calls internally without any disruption.
A virtual PBX phone system in Brisbane still uses physical handsets, but they are connected to the internet via VOIP technology. So, all calls sent or received via the phone are managed over an IP network. SIP phone systems are generally much less expensive to install and maintain than traditional PBX systems. A cloud-based business phone system offers greater flexibility and accessibility and is more reliable and cost-effective. Virtual PBX systems can also be integrated with advanced features like data analytics, call queue wallboard, auto call forwarding, inbound SMS to email, and much more.
At SIP Solutions, we can design a customised PBX phone solution for your organisation. From auto call recording to CRM integrations, add any feature you need to strengthen your business’ internal communication.
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PBX stands for Private Branch Exchange, whereas PABX stands for Private Automated Branch Exchange. In the traditional sense, PABX systems operate on a private telephone network. There are no phone providers, and the company usually owns all the equipment.
With hosted PABX systems, they provide greater efficiency than a PBX system. PABX systems can automate calls. Thus, functions like call routing, forwarding, and voicemail become much easier.
The cost for a PBX system will vary widely depending on the type of PBX phone system you’re using and the number of phone lines you need. The cost of a physical PBX phone system can be up to AUD 1,000 per employee line. Choosing virtual or hosted PBX systems can significantly lower the costs as it eliminates installation and wiring costs.
VoIP stands for Voice over Internet Protocol. The phone line is connected to an IP network, and calls are sent and received over the internet. VOIP phones are more reliable than traditional telephone lines and also much cheaper.
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